THE REGION'S LEADING CUSTOMER EXPERIENCE EVENT
6-7 April 2027, One Farrer Hotel, Singapore
Customer Experience Live's
The Experience Show
Defining the transformation blueprint for AI driven experience, engagement, and service shaping the experience economy.
South East Asia's premium gathering of experience, engagement, operations & transformation leaders
Where Experience, Engagement & Operations Technology
Meets South East Asia's Premium Buyers
The Experience Show Asia is the definitive CX, Contact Center, Marketing and Operations business growth platform that brings together the leaders and enterprise decision-makers shaping the next generation of experience.
Not just visibility. Not just footfall.
A premium opportunity to engage in qualified conversations with leaders shaping CX investment. Enquire now to ensure you do not miss out on strong lead generation.
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The audience behind the
opportunity
93% Senior Decision Makers
Single platform where most important CX buying decisions are being discussed
1:1 Executive Meetings
A well structured program enables you to meet and do business with top decision makers
71%
Attending executives have purchasing responsibility
69%
C-suite, VP level & Director level
Level up
Your CX Strategy
AI-powered experiences and Agentic AI — are emerging as the defining forces behind customer experience transformation. This paradigm shift will center stage at the Experience Leaders Live Show Asia 2027, the region’s most prestigious CX, Customer Operations and Marketing leadership gathering, exploring how enterprises are leveraging intelligent systems to not just automate, but craft personalised and exciting experience journeys.
Trailblazers
110 sessions orchestrated to help you seperate the signal from all the noise
One agenda built around the future of customer experience, where Asia's CX leaders decide what's next.
AI Agents | Customer Operations | CX ROI | Digital Experience | Personalisation
A glimpse of our 2026 speakers
Joanne Avendano
Vice President for Customer Experience
GCash
Jhon Torres
Global Customer Experience Director
Schneider Electric
Abby Castelo-de Guzman
Head of Customer Experience and Engagement
Globe Telecom
Avis Lum Sin Yen
AVP, Experience Design
OCBC
Anthony Guanzon
Chief Marketing Officer
Malayan Insurance Co
Joenil Cofreros
AVP - Transformation Business Analysis
MediCard Philippines
Gene Unabia
Head of Business Transformation
PayMongo
Erville Magtubo
Vice President and Head - Customer Care Group
MERALCO
Why partner with The Experience Show
Direct access to a highly qualified audience.
Meaningful conversations and real business opportunities.
1
Meet your next customers
Connect with CX, digital, marketing and contact-centre leaders who influence enterprise technology investments from across the region.
4
Create qualified opportunities
Move beyond passive footfall with targeted introductions and pre-arranged executive meetings.
2
Showcase your technology
Turn product demonstrations and real-world use cases into conversations with potential customers and partners.
5
Cement your position across Middle East
Use The Experience Show as a platform to develop relationships with enterprise organisations across one of the world's most dynamic transformation markets.
3
Build executive relationships
Create meaningful engagement through private roundtables, leadership sessions and curated networking.
$100m CX Question: Where is the ROI?
5 experience economy focalpoints examined through dedicated conference tracks
1 definitive CX ecosystem evaluating true impact
Explore five experience economies shaping the future of customer experience across South East Asia through focussed conference tracks.
Experience Leaders Live Forum
Embracing hyper-personalisation as a top management mantra to amplify the value of care and gain wallet share.
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Customer Operations Leaders Live
Forum
Exploring improved customer satisfaction through faster, more personalised, and efficient customer interactions.
Trusted by brands shaping the future of customer experience
Testimonials from past sponsors
Talkdesk
We've just been at the CX Live Asia show for the last two days, and it's been amazing. We've spoken to dozens, if not hundreds, of decision makers and organisations that are very focused on CX and talking about exactly the same things that we are, which is leveraging AI safely and effectively for the customer journey. It's been a great show, lots of great conversations.
TP
We had a wonderful one and a half days, and it's coming to a wrap. The footfall was strong at the show this year... Most of the CIOs, AI futurists, and CX folks are here at the show. We've met at least a hundred major brands at the show over the two days. The content is very thoughtfully created and we're really enjoying the kind of audience and talks that we're having.
Zoom
It's really amazing to be part of the Experience Show 2026 and it's a wonderful event that gave Zoom the opportunity to be a sponsor as well and to speak to the audience. Actually, it was a really engaging event... customers came to our booth to understand what Zoom can actually offer to the market. It has been amazing... Very good event. Thank you so much.
Apifonica
We had a great two days at the CX Live Show. Thank you to everyone who stopped by, tried the demo and asked the hard questions. We're leaving Dubai with a long list of follow-ups, and we're looking forward to every one of them.
Future Customer Forum
Orchestrate seamless experiences, reduce costs and increase customer loyalty.
Engagement & Growth Leaders
Forum
Improve customer satisfaction through personalised, efficient, and seamless customer interactions.
Experience Transformation Forum
Spotlight on tools, people, process, technologies, and transformation to position for long term growth.
Sponsors & Partners
Thank you to our 2026 sponsors.
Benefit from a strong lead-gen platform. Talk to us about how you can reach decision-makers seeking innovative CX solutions.
Contact Us
Enquire to sponsor, attend, request a brochure, or awards information
